1. Scope
This Privacy Policy explains how CoinAura collects, uses, shares, retains and protects information when you use the CoinAura Android application, website and related support services.
By using the service, you acknowledge the practices described here. Where consent is legally required, we will rely on the consent or permission presented through the app, device or applicable provider interface.
2. Information we collect
Account information
Name, email address, account identifiers and profile information made available through sign-in methods such as Google Sign-In.
Device and technical information
Device model, operating system, app version, language, country or region, network information, advertising or device identifiers, IP-derived information, crash logs and diagnostics.
Activity and reward information
Activity views, starts and completions; survey or partner references; reward status; referral events; wallet ledger entries; redemption requests; provider responses; support records; and security review information.
Information you submit
Support messages, screenshots, recipient details for fulfilment, survey responses sent to survey providers and any verification information requested for a specific service.
3. How we use information
- Create and secure accounts.
- Display eligible activities and track progress.
- Attribute, validate, credit, reverse and fulfil rewards.
- Detect multiple accounts, automation, manipulated events and other abuse.
- Provide notifications, support, diagnostics and product improvements.
- Meet legal, tax, audit, payment-provider and compliance obligations where applicable.
5. Advertising, offers and surveys
Advertising and offer providers may receive device identifiers, campaign references, attribution data, approximate location or country, app usage signals and conversion events. Survey providers may collect demographic, screening and response data directly from you.
Availability and data practices differ by provider. Review the notice shown for a specific activity before participating.
6. Security and fraud prevention
We use reasonable administrative and technical safeguards, including encrypted transport where supported, authentication, access controls, event validation and abuse monitoring. No system is completely secure, and we cannot guarantee absolute security.
Security records may be retained longer than ordinary product data when reasonably necessary to prevent repeat abuse, investigate disputes or meet legal obligations.
7. Retention
Information is kept for as long as reasonably necessary to provide the service, maintain reward and redemption records, prevent fraud, resolve disputes and satisfy legal or contractual requirements. Retention periods can differ by data category and provider.
8. Your choices and rights
Depending on your location, you may request access, correction, deletion, restriction, objection or portability, and may withdraw consent where processing relies on consent. You can also reset or limit your device advertising identifier through device settings.
Submit privacy requests to support@coinaura.in. We may need to verify that the request relates to your account.
9. Children
CoinAura is not directed to children under 13. Some surveys, offers or fulfilment methods may require a higher minimum age, including 18 years. Users must meet the age requirements shown in the app and by the relevant provider.
10. International processing
Service providers may process information in countries other than your own. Where required, appropriate contractual or legal safeguards are used for international transfers.
11. Changes to this policy
We may update this policy to reflect product, provider or legal changes. The latest version will be published on this page with a revised date.
12. Contact
Privacy enquiries: support@coinaura.in
User support: help@coinaura.in
Website: https://coinaura.in